Unsolicited feedback from real Customers and Ducati Forums. If ever we get a dissatisfied customer, we'll start a new page showcasing our best criticisms as well.
"I got the TRO filter cover a few weeks ago. TrofeoDesigns
It's very nicely made and is gonna make the oil changes a lot easier. I noticed with the jack bolt method, the bolts dig into the sump casing and leave marks. Over time that's just a bad idea. I never bought anything from TRO, but Teague who handled my order couldn't have been a nicer guy. 100% would do business with TRO again."
"AMS Ducati is where i got my cover and it works well, I thought you were referring to a sump protector."
"I put the pin in and use large vise grips to pull down. Still takes effort but it's easier than the 3 bolts."
"I also ordered the TrofeoDesigns oil filter cover to replace the OEM, the factory one is shit engineering and is way too difficult to remove effectively.. my first thought was to tap the OEM through holes up to about an 8mm so I could use brass-tipped jacking screws to evenly press it off. But the Trofeo unit has a removable pin to grab which is arguably quicker and more refined."
We don't F around with customer service - we treat people like we'd want to be treated if we bought high quality parts from them.
"Probably the best customer service experience I've ever had and I'm 58 years old..."